question of the week

for the week of 07.27.09

The nurse manager overhears a health care provider loudly criticize one of the staff nurses within the hearing range of others. The nurse manager's next action should be to take what approach?

1. Walk up to the health care provider and quietly state: "Stop this unacceptable behavior.
2. Allow the staff nurse to handle this situation without interference
3. Notify the other administrative branch of a breach of professional conduct
4. Request an immediate private meeting with the health care provider and staff nurse